How tall can I print?

The EBS 250 can print anywhere from .39” up to 1.1” max height and the EBS 260 can print anywhere from .39” up to 2.2” max height.

What’s the smallest size item I can print on?

Answer: it would be pretty difficult for both printers to print on something smaller than about .75” tall. Remember that only the bottom wheel needs to roll on something, so you could roll the bottom wheel on something as simple as cardboard, and have it project onto a smaller item. The top wheel is just there for stabilization.

What can I print on?

Just about ANYTHING! The only things I may struggle with are certain types of Styrofoam, Dark Fabric (like a black t shirt) and certain types of silicone.

What ink colors do you offer?

EBS 250 we offer black, white, yellow, light blue, dark blue and red

EBS 260 we offer black, white, yellow, light blue and red

Can I use multiple colors with a printer?

Unfortunately, the printers can only withstand using one ink color and type of ink for the life of the printer. In the beginning, we tried mixing colors and types, but the printers almost all ended up having print quality issues. The engineers figured out that each printer, even if cleaned well, cannot withstand multiple colors or pigments, so if you needed multiple colors, you’d need multiple units

Do you have UV durable inks?

YES! EBS offers UV durable inks to help it mark items like Metal, or concrete that would go outside and are exposed to elements like snow or the sun and help it last for extended periods of time. We wouldn’t be able to give exact time frames as it would be impossible to test on every surface and every climate in the world. 

We offer black, white, yellow, and light blue as available colors for UV durable.

Where are the printers made?

All EBS Products are made in Germany

Are there different sized ink cartridges?

No, we only offer one size ink cartridge. EBS 250 cartridges are 110ml and the 260 cartridges are 200ml

How many prints can I get out of a cartridge?

Ink cartridge life depends on size and boldness. The EBS 250 on base settings, you will get about 18-20k characters per cartridge at the biggest which is 1.1” tall and about 120-125k characters per cartridge at the smallest, .39” tall.

The EBS 260 on base settings, you’ll get about 10-12k characters per cartridge at the biggest 2.2” max height, all the way down to the smallest .39” you’ll get about 220-225k characters per cartridge.

How many messages can you store on the printer?

The EBS 250 can store 10 messages for the base model, but can be upgraded to 30 message storage.

The EBS 260 can store 50,000 messages on it.

How many characters can I use per message?

The EBS 250 can do about 1,365 characters per message

The EBS 260 can do about 10,000 characters per message. You can essentially write paragraphs worth of information!

How do I program the unit?

The EBS 250 only has one way of being programmed, and that’s via Wireless Bluetooth. You will need a computer to program the unit, it sends the messages via wireless Bluetooth (no internet required) and it comes with a simple software program to create and send messages.

The EBS 260 has three ways to program the unit:

1. On the unit itself, it has a full color touch screen so you can edit your messages in real time
2. You can save it onto a USB thumb drive from an offline software the unit comes with, you can save it on there and plug it into the printer and export the messages that way
3. The easiest way in my opinion is to connect it to your Wi-Fi network. Once paired with your Wi-Fi network, the printer will give you an IP address specific for that printer, so any computer on your Wi-Fi network can pair with the unit, and you can program messages that way with Mozilla Firefox or Google Chrome.

Can I connect to an ERP system?

YES! The EBS 250 you would need the fully loaded model, but we have the API or communication protocol so you could have someone in IT write code or a front end to have it send data from your ERP system. The EBS 260 has a similar way to do this as well.

EBS DOES NOT have someone who can do this, so it would be the responsibility of the customer to create this. But we do have the documents to give you if anyone wants to take a look at it.

What can the EBS 250/260 print?

The EBS 250 and 260 can both print alphanumeric text, and some low resolution logos!

What is the DPI of the printers?

Both printers are considered large character, low-resolution, dot-matrix printers. They are both only 16DPI (dots per inch) so its very low-resolution dot matrix looking.

Can I print barcodes?

The EBS 250 cannot print barcodes. The EBS 260 can print barcodes, but they are not made to print barcodes. There are certain criteria for a barcode that needs to be met for it to work and be readable. The edge definition, space between the black and white, and contrast of the material. Due to this, it can be difficult to print 1D codes on a lot of surfaces. It works best on metal, cardboard, or paper, but would not work on like Concrete. 2D codes need much less readability, so I would recommend 2D QR codes if at all. You cannot choose the size of the barcodes, whatever information you give it, dictates the size. Because of this, the 1D codes tend to be quite long. I always recommend testing this out before buying if they want to see if it works.

Can I scan barcodes and print data?

Answer: Yes! the EBS 250, you would need to have the fully loaded model. But both units can pair with a Bluetooth Barcode scanner, scan the barcode, and print the human readable! We recommend the Datalogic GBT 4500 unit (we don’t sell it, you can get it anywhere online) but we can troubleshoot and support this model. Theoretically it can pair with any BT barcode scanner, but we can’t support any one besides the Datalogic GBT 4500 scanner. The 260 can also scan the barcode, and print the barcode as well.

Can I print on round or curved surfaces?

Yes! Both units can print on round, or curved surfaces. We offer optional stabilizers for both units that can help print on rounded or curved surfaces. But again, you just need the bottom wheel to roll, so on a smaller diameter curved piece, you can use something as simple as cardboard, roll the bottom wheel and have it project onto the surface.